| CompuCom is committed to protecting your privacy. We have designed our sites so
you may visit them without revealing any personal information.
When you choose to provide personal information to us, please know that we take
your privacy seriously. The information we collect is gathered to provide a
more personalized shopping experience and to support your business needs. You
can help us ensure your privacy by not sharing your user name or password with
anyone. See below for detailed information about how we protect your personal
information. This privacy policy may change from time to time, so please check
back periodically. If you have any concerns or comments, please be sure to let
us know.
The intent of our privacy policy is to make you aware of the choices you can
make regarding the information you provide to CompuCom and to inform you of our
security practices.
We collect information needed for personalizing your experience and tailoring
the information displayed to your business needs. We also collect non-personal
information regarding how our site is used so we can continually enhance our
service and your experience.
The manner in which you access our site determines the amount of personal
information that you share. There are different methods to access our site:
- You may visit our site as a guest. A guest is not required to give any personal
information. They are allowed access to view static, non-client specific
content.
- A guest may register and request an account. When registering, you are asked
for your name, workplace email address and work phone number. If your company
is not an existing client, a CompuCom associate will contact you to discuss
your business needs to establish the site details and personalized content
requirements.
- As a client, we can personalize the site for your business needs. No other
personal information is required. Only the business information that you choose
to share with your account manager so the site can reflect your business’
preferences and present a more relevant shopping experience. At times you may
receive product promotions, specials, and newsletters. If you prefer not to
receive those, you can opt out by selecting the option on your personal
profile. For those clients issuing online orders, we require only the personal
information that is needed for safely processing your order and for contacting
you about your transactions. It is used exclusively for that purpose.
Other information collected is non-personal and is intended to assist CompuCom
to focus our efforts in improving the site’s usability and the available
features.
Types of non-personal information we collect:
- IP address - We use IP addresses to measure our site traffic and to help
provide a relevant shopping experience. Your IP address is not linked to your
customer information.
- Referral site - If you come to our site via a link, the location of the
referral is captured. This is used to help us know where our users come from.
- Browser type - This information is captured to help us optimize our site to
match the latest technology used by our customers.
- Movements through our site - We keep track of pages you visit to help us
provide a more personalized and relevant shopping experience.
CompuCom employs VeriSign’s Site Trust Services. This gives us the power
to secure our site, giving you the most trustworthy experience possible. As
an e-commerce business, we understand that we must deliver the highest levels of
trust and security so you can be certain that our site is genuine, and that the
information you send us via Web browsers stays private and confidential.
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL)
in all areas where your personal identity is required. For your protection,
CompuCom is certified by VeriSign. This is your assurance that our site is
authentic and that we're employing SSL security. You can check this security
protection setting within your browser. To view our VeriSign certificate, click
on the image of the closed lock or the solid key at the bottom of your browser.
Our site security information will appear. For more information, contact your
browser's publisher. Your account information and order history are kept behind
our firewall on separate servers. All transaction information is processed
under encrypted channels. To be sure you have the most protection available, be
sure to download the latest version of today's most popular browsers -
Microsoft Internet Explorer and Netscape Communicator. In addition, access to
your personal information is restricted within our company to provide maximum
security.
Only authorized programming personnel at CompuCom are permitted to see your
password. Your account manager is not permitted to see your password. You can
save a password hint to help you remember or you can request a new one be
created and emailed to you. Only authorized sales, customer service and
accounting personnel are permitted access to your account information.
We use cookies as a way to give you better service. They personalize your
shopping experience and they help identify you. You will need to set your
browser to accept cookies if you wish to add items to a shopping cart.
Information collected or stored via cookies is kept in a secured area within
CompuCom.
When you request a quotation or purchase online from CompuCom, we may send you
an e-mail to confirm your quote or order. You may choose to send copies as
well. Part of the site personalization for your company may be to email
quotations to identified person(s).
To protect our customers, access to and use of this site is subject to all applicable federal,
state and local laws and regulations. CompuCom reserves the right to seek all remedies
available at law and in equity for violations of these rules, and applicable regulations and laws,
including the right to block access from a particular Internet address to this site.
CompuCom is committed to providing all customers with a world-class experience.
In order to measure how well we are doing and to better understand how we can
continually improve our product offerings and our ability to meet your unique
requirements, from time-to-time we may contact you by phone or e-mail and
solicit your participation in research. Your participation is voluntary and you
may request to remove yourself from future efforts of this kind.
Please note that your account manager may occasionally send you promotional or
product information. In addition, CompuCom may, on occasion, send you updates
on important information about our company and services. If you do not wish to
receive such e-mails, simply let your account manager know.
You can view your CompuCom Team contact information under the Contact Us
section or you can contact us at our headquarters at:
CompuCom Systems Inc.
7171 Forest Lane
Dallas, Texas 75230
972-856-3600
www.compucom.com |
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